お客＞"What is the status of my claim? The procedure D2392 was paid as amalgum, but what about D4341?The patient has an appointment on next month to have perio maintenance!"
私＞"Our dental consult says that ｔhe perio ｃｈａｒｔｉｎｇ we have reviewed，the deepth of the pocket between the gum tissue was not deep enough to have root scaring and planning. Send us the clinical narrative with panoramic X-rays with the copy of the explication of benefit. We will reprocess the claim within 30 calendar days and reissue the check if thebenefits were approved."